Terms of sale

1. The Agreement
The agreement consists of these terms of sale, information provided in the ordering solution and
any separately agreed terms. In the event of any conflict between the information, what has been specifically agreed between the parties takes precedence, unless it conflicts with mandatory legislation.

The agreement will also be supplemented by relevant legal provisions regulating the purchase of goods.
between traders and consumers.

2. The parties
Seller is Vibeke Waade Lillevik, 9300 Finnsnes, post@lillevikart.no, mobile 92497189,
organization number 928179265, and is hereinafter referred to as the seller.

Buyer is the consumer who places the order, and is hereinafter referred to as
buyer/the buyer.

3. Price
The stated price for the goods and services is the total price the buyer will pay. This
The price includes all taxes and additional costs. Additional costs that the seller incurs
the purchase has not informed, the buyer shall not bear.

4. Conclusion of the agreement
The agreement is binding on both parties once the buyer has sent their order to the seller.

However, the agreement is not binding if there has been a typing or typing error in the seller's offer in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that there was such an error.

5. Payment
The seller may demand payment for the goods from the time they are shipped from the seller to
the buyer.

If the buyer uses a credit or debit card to pay, the seller can reserve
The purchase price will be charged to the card upon ordering. The card will be charged the same day the item is shipped.

When paying by invoice, the invoice to the buyer is issued upon shipment of the goods.
The payment deadline is stated on the invoice and is a minimum of 14 days from receipt.

Buyers under the age of 18 cannot pay with a subsequent invoice.

6. Delivery
Delivery has occurred when the buyer, or his representative, has taken over the goods(s).

If the delivery time is not stated in the order solution, the seller shall deliver the goods to the buyer without undue delay and no later than 30 days after the order from the customer. The goods shall be delivered to the buyer unless otherwise specifically agreed between the parties.

7. The risk of the goods
The risk for the goods passes to the buyer when he, or his representative, has received the goods in accordance with clause 6.

8. Right of withdrawal
Unless the agreement is exempt from the right of withdrawal, the buyer may cancel the purchase of the item in accordance with the Right of Withdrawal Act.

The buyer must notify the seller of the exercise of the right of withdrawal within 14 days from the start of the period. The period includes all calendar days. If the period ends on a Saturday, public holiday or public holiday, the period is extended to the nearest working day.

The cancellation period is considered to have been met if notification is sent before the expiry of the period. The buyer has
The burden of proof that the right of withdrawal has been exercised lies with the customer, and the notification should therefore be made in writing (right of withdrawal form, email or letter).

The withdrawal period begins to run:
When purchasing individual items, the cancellation period will run from the day after the item(s) are received.
If the purchase consists of multiple deliveries, the cancellation period will run from the day after the last delivery.

When exercising the right of withdrawal, the goods must be returned to the seller without undue delay and no later than 14 days from the date of notification of the exercise of the right of withdrawal. The buyer covers the direct costs of returning the goods.

The buyer may try or test the goods in a reasonable manner to determine the nature, properties and function of the goods, without losing the right of withdrawal. If the testing or testing of the goods goes beyond what is reasonable and necessary, the buyer may be liable for any reduced value of the goods.

The seller is obliged to refund the purchase price to the buyer without undue delay, and no later than 14 days from the date the seller received notification of the buyer's decision to use the
The seller has the right to withhold payment until he has received the goods from
the buyer, or until the buyer has provided documentation that the goods have been returned.

9. Delay and non-delivery - buyer's rights and deadline for filing claims
If the seller does not deliver the goods or delivers them late in accordance with the agreement between
the parties, and this is not due to the buyer or circumstances on the buyer's side, the buyer may in
in accordance with the rules in Chapter 5 of the Consumer Purchase Act, depending on the circumstances, keep
the purchase price back, demand fulfillment, terminate the agreement and/or demand compensation from the seller.

In the event of a claim for default powers, the notification should be in writing for evidentiary reasons (for
example email).

Fulfillment
The buyer may maintain the purchase and demand fulfillment from the seller. However, the buyer may not demand fulfillment if there is an obstacle that the seller cannot overcome, or if fulfillment would entail such a great inconvenience or cost for the seller that it is significantly disproportionate to the buyer's interest in the seller's fulfillment. Should the difficulties disappear within a reasonable time, the buyer may still demand fulfillment.

The buyer loses his or her right to demand fulfillment if he or she waits an unreasonable amount of time to make the claim.

Raising
If the seller does not deliver the goods at the time of delivery, the buyer shall encourage the seller to deliver within a reasonable additional period of performance. If the seller does not deliver the goods within the additional period, the buyer may cancel the purchase.

However, the buyer may cancel the purchase immediately if the seller refuses to deliver the goods. The same applies if delivery at the agreed time was decisive for the conclusion of the agreement, or if the buyer has informed the seller that the time of delivery is decisive.

If the item is delivered after the additional deadline set by the consumer or after the time of delivery that was decisive for the conclusion of the agreement, a claim for cancellation must be made within a reasonable time after the buyer became aware of the delivery.

10. Defects in the goods - the buyer's rights and complaint period
If there is a defect in the goods, the buyer must within a reasonable time after it was received.
discovered or should have been discovered, notify the seller that he or she will invoke the defect. The buyer has always complained in time if this occurs within 2 months from the time the defect was discovered or should have been discovered. Complaints may be made no later than two years after the buyer took over the goods.

If the goods have a defect and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules in the Consumer Purchase Act, Chapter 6, depending on the circumstances, withhold the purchase price, choose between correction and replacement, demand a price reduction, demand the agreement be terminated and/or demand compensation from the seller.

Complaints to the seller should be made in writing.

Correction or resubmission
The buyer can choose between demanding the defect be rectified or delivery of equivalent goods. The seller may, however, oppose the buyer's claim if the implementation of the claim is impossible or causes the seller unreasonable costs. Rectification or replacement shall be carried out within a reasonable time. The seller is not entitled to make more than two attempts to remedy the same defect.

Price reduction
The buyer may demand an appropriate price reduction if the goods are not repaired or replaced. This means that the ratio between the reduced and the agreed price corresponds to the ratio between the value of the goods in their defective and contractual condition. If special reasons justify it, the price reduction may instead be set equal to the significance of the defect for the buyer.

Raising
If the goods are not corrected or replaced, the buyer may also cancel the purchase when the defect is not insignificant.

11. The seller's rights in the event of the buyer's default
If the buyer does not pay or fulfill the other obligations under the agreement or the law, and this is not due to the seller or circumstances on the seller's part, the seller may, in accordance with the rules in the Consumer Purchase Act, Chapter 9, depending on the circumstances, withhold the goods, demand fulfillment of the agreement, demand the agreement be terminated and demand compensation from the buyer. The seller may also, depending on the circumstances, demand interest for late payment, collection fees and a reasonable fee for uncollected goods.

Fulfillment
The seller can maintain the purchase and demand that the buyer pay the purchase price. If the item is not delivered, the seller loses his right if he waits an unreasonable amount of time to file the claim.

Raising
The seller may terminate the agreement if there is a significant payment default or other
material breach by the buyer. However, the seller cannot cancel if the entire
the purchase price has been paid. If the seller sets a reasonable additional deadline for fulfillment and the buyer does not pay within this deadline, the seller may cancel the purchase.

Interest in case of late payment/collection fee
If the buyer does not pay the purchase price in accordance with the agreement, the seller may claim interest on the purchase price in accordance with the Late Payment Interest Act. In the event of non-payment, the claim may, according to
prior notice, be sent to the Buyer may then be held liable for fees under the Collection Act.

Fee for uncollected, non-prepaid items
If the buyer fails to collect unpaid goods, the seller may charge the buyer a fee. The fee shall not exceed the seller's actual expenses for delivering the goods to the buyer. A
such fee cannot be charged to buyers under 18 years of age.

12. Warranty
A warranty provided by the seller or manufacturer gives the buyer rights in addition to those the buyer already has under mandatory legislation. A warranty therefore does not imply any limitations on the buyer's right to make complaints and claims in the event of delay or defects under clauses 9 and 10.

13. Personal data
The data controller for the collected personal data is the seller. Unless the buyer consents otherwise, the seller may, in accordance with the Personal Data Act, only collect and store the personal data that is necessary for the seller to be able to carry out the obligations under the agreement. The buyer's personal data will only be disclosed to others if it is necessary for the seller to be able to carry out the agreement with the buyer, or in cases prescribed by law.

14. Conflict resolution
Complaints must be addressed to the seller within a reasonable time, cf. points 9 and 10. The parties shall attempt to resolve
any disputes amicably. If this is not successful, the buyer may contact
The Consumer Council for mediation. The Consumer Council is available by telephone at 23 400 500 or
www.forbrukerradet.no.
The European Commission's complaint portal can also be used if you wish to lodge a complaint. It is
particularly relevant if you are a consumer residing in another EU country. The complaint is filed here:
http://ec.europa.eu/odr.